Agrigoods, we respect your privacy and are committed to protecting personal information that you provide while using our website.
This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices available to you.
The policy should be finalized against the actual website’s forms, payment gateway, analytics tools, cookies, WhatsApp integrations and other technologies before launch.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
Personal Information
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- City, state and PIN code
- Order information
- Customer support communications
Payment Information
Payments may be processed by third-party payment providers.
Agrigoods does not intend to store your complete payment-card credentials on its own servers.
Payment providers may collect and process payment information according to their own privacy policies.
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website activity
- Approximate usage information
- Date and time of access
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders;
- Deliver products;
- Contact you regarding your order;
- Process payments;
- Provide customer support;
- Respond to enquiries;
- Handle returns and refunds;
- Improve our website and services;
- Prevent fraud and misuse;
- Send transactional communications;
- Send promotional communications where permitted and where applicable consent/choice is required;
- Understand website usage;
- Meet legal and regulatory obligations.
3. Marketing Communications
Where applicable, Agrigoods may send promotional communications about:
- New products;
- Discounts;
- Offers;
- New collections;
- Seasonal campaigns;
- Other Agrigoods updates.
You may opt out of promotional communications using the unsubscribe mechanism provided or by contacting us.
Transactional messages relating to your orders may still be sent where necessary.
4. Cookies
Our website may use cookies and similar technologies.
Cookies may help us:
- Keep your shopping cart functional;
- Remember preferences;
- Understand website traffic;
- Improve website performance;
- Provide relevant marketing or analytics;
- Improve the customer experience.
You may be able to manage cookies through your browser settings.
Some website functions may not work properly if certain cookies are disabled.
5. Third-Party Service Providers
Agrigoods may work with third-party providers such as:
- Payment gateways;
- Delivery partners;
- Website hosting providers;
- Analytics providers;
- Email/SMS providers;
- WhatsApp or communication platforms;
- Marketing and advertising platforms.
Such providers may process information on our behalf or independently according to their applicable policies and legal obligations.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:
- Processing orders;
- Customer service;
- Accounting and taxation;
- Legal compliance;
- Dispute resolution;
- Fraud prevention;
- Legitimate business requirements.
Retention periods may vary depending on the type of information and applicable legal requirements.
8. Your Privacy Choices
Depending on applicable law, you may have rights relating to your personal information, including rights to request information about how your data is processed, correction of inaccurate information, withdrawal of consent where processing is based on consent, and other applicable rights.
Requests can be submitted to:
Email: [Privacy Email]
We may need to verify your identity before processing certain requests.
India’s Digital Personal Data Protection framework and the 2025 Rules should be reflected in the final implementation of the website’s consent, notice and data-handling processes.
9. Children’s Privacy
Our website is intended for general consumers and is not specifically directed at children.
We do not knowingly seek to collect personal information from children in violation of applicable law.
10. External Links
Our website may contain links to third-party websites.
Agrigoods is not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page.
12. Contact Us
Agrigoods
F-58/A, Atta Bagh, Garden Reach Road, Kolkata – 700024, West Bengal, India
Email: [Insert Privacy Email]
Phone: [Insert Phone]