Last Updated: 23 September 2026

Welcome to Agrigoods.

These Terms & Conditions govern your access to and use of the Agrigoods website, including browsing, purchasing products, creating an account, and using any services available through the website.

By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About Agrigoods

Agrigoods is an e-commerce business offering FMCG and food products, including:

• Tea
• Spices & Masala
• Dry Fruits & Nuts
• Dry Fruit Mixes
• Other grocery and FMCG products as added from time to time

Business Name: Agrigoods
Business Address: F-58/A, Atta Bagh, Garden Reach Road, Kolkata – 700024, West Bengal, India
Website: [Insert Website URL]
Email: [Insert Official Email]
Phone/WhatsApp: [Insert Contact Number]

2. Use of Website

You agree to use the Agrigoods website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to the website or its systems.
• Copy or reproduce website content without permission.
• Upload malicious software, viruses or harmful material.
• Misuse promotional offers, discounts or coupon codes.
• Provide false or misleading information while placing an order.

We reserve the right to restrict or terminate access where we reasonably believe the website is being misused.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on the website are accurate.

However:

• Actual product colour, packaging or appearance may vary slightly from website images.
• Packaging designs may change from time to time.
• Product availability may change without prior notice.
• Product photographs may contain serving suggestions or decorative ingredients that are not included with the purchased product.
• Product information, ingredients, nutritional information and other particulars should be checked on the product packaging before consumption.

The information displayed on the website should not be treated as a substitute for information printed on the actual product packaging.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, Agrigoods may contact you regarding:

• Replacement with an available product;
• Modification of the order; or
• Cancellation and applicable refund.

5. Prices

Product prices are displayed on the website in Indian Rupees (₹).

Prices may change from time to time due to:

• Product costs;
• Taxes;
• Supplier pricing;
• Promotional campaigns; or
• Other business factors.

The applicable price at the time of placing the order will generally be the price charged for that order, subject to correction of obvious pricing errors.

Applicable taxes and delivery charges, where relevant, will be displayed during checkout.

6. Orders

When you place an order through the website, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted for fulfilment.

Agrigoods may cancel or modify an order in circumstances including:

• Product unavailability;
• Incorrect pricing or product information;
• Suspected fraudulent activity;
• Delivery limitations;
• Technical errors; or
• Other circumstances beyond our reasonable control.

Where a prepaid order is cancelled by Agrigoods, any eligible refund will be processed through the applicable payment method or payment gateway.

7. Payments

Payments may be processed through third-party payment gateway providers.

Agrigoods does not normally receive or store your complete card, banking or UPI credentials.

You agree to provide accurate payment information and authorize the applicable payment provider to process your transaction.

8. Shipping & Delivery

We aim to dispatch orders within the estimated timeframe shown on the website.

Delivery timelines may vary depending on:

• Delivery location;
• Courier availability;
• Weather;
• Holidays;
• Logistics disruptions;
• Public events;
• Operational circumstances; or
• Other circumstances beyond our reasonable control.

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing an accurate delivery address and contact details.

9. Food Products & Consumption

Agrigoods sells food and FMCG products.

Customers should carefully check:

• Ingredients;
• Allergen information;
• Nutrition information;
• Manufacturing details;
• Expiry/best-before information;
• Storage instructions; and
• Other information printed on the product packaging.

Customers should not consume products after the applicable expiry date.

If you have a known food allergy or dietary restriction, please review the product packaging and ingredient information carefully before consuming the product.

10. Intellectual Property

All website content, including:

• Agrigoods branding;
• Logos;
• Product photographs;
• Graphics;
• Text;
• Product descriptions;
• Website design;
• Icons;
• Videos; and
• Other original materials

are owned by or licensed to Agrigoods unless otherwise stated.

You may not reproduce, modify, distribute, publish or commercially exploit such content without prior written permission.

11. Promotions & Offers

Agrigoods may offer promotional discounts, coupons, bundles or special offers.

Each promotion may have its own terms, including:

• Validity period;
• Minimum order value;
• Eligible products;
• Maximum discount;
• Usage limits; or
• Other conditions.

Agrigoods reserves the right to withdraw or modify promotional offers subject to applicable law and the stated terms of the promotion.

12. Third-Party Services

The website may use third-party services such as:

• Payment gateways;
• Courier/logistics providers;
• Analytics services;
• Marketing platforms;
• Hosting providers;
• Communication services.

Use of such third-party services may be governed by their respective terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, Agrigoods will not be responsible for losses resulting from circumstances beyond its reasonable control, including delivery disruptions, technical failures, internet outages or events beyond our control.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights or legal rights that cannot lawfully be excluded.

14. Changes to These Terms

Agrigoods may update these Terms & Conditions from time to time.

The updated version will be published on this page with the revised “Last Updated” date.

15. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Subject to applicable consumer-protection laws, disputes shall be subject to the jurisdiction of the appropriate courts/authorities having jurisdiction over the business.

16. Contact Us

For questions regarding these Terms & Conditions:

Agrigoods
F-58/A, Atta Bagh, Garden Reach Road, Kolkata – 700024, West Bengal, India
Email: [Insert Email]
Phone: [Insert Phone]
Website: [Insert Website URL]